This course is designed to teach students how to perform basic administration activities using Communication Manager. At the completion of the course, each student will have the knowledge necessary to perform basic moves, adds and changes, back-up the system, and become familiar with Avaya support.*Class will start at 1:00pm Monday and end at 12 noon CST Friday

This course is designed to teach students how to perform advanced administrative activities using Communication Manager.  Students will build on the knowledge gained in the Basic Communication Manager Administration class (TSGU-CM100)*Class will start at 1:00pm Monday and end at noon CST Friday

This course is designed to teach students how to perform the basic administrative activities of Modular Messaging. At the completion of the course, students will have the knowledge necessary to perform initial MAS/MSS post-installation tasks, provide daily ongoing administration, become familiar with the diagnostics of the MAS/MSS and use of Mailbox Manager.*Class will start at 9:00am Tuesday and end at 4:30pm CST Thursday

This course is designed to teach students how to perform basic administration activities using IP Office. At the completion of the course, each student will have the knowledge necessary to perform basic moves, adds and changes, back-up the system, implement software upgrades and become familiar with Avaya support.*Class will start at 9:00am Wednesday and end at 4:00pm CST Thursday